You can monitor and engage with Instagram Ad comments for Dark Posts (Unpublished Posts) from ‘Social Inbox’.
This feature is available for PRO, Business and Enterprise Users.
- Facebook Ad accounts need to be configured in order to receive and reply Instagram Ad comments
- Replies (reply to comments) for Instagram Dark Posts won't be visible due to API limitation.
- Navigate to Social Inbox
- Click on the Instagram tab
- Select ‘Ad Comments’ option in the Filters Panel
- Ad Comments will appear in yellow