Facebook Direct Messages

Please Note: Due to changes in Facebook's Messenger API, from Dec 16th, 2020, for users with Facebook Pages and Page admins in European Economic Area (EEA) countries, and MavSocial users interacting with EEA residents, Facebook direct messages in MavSocial's Inbox will only show text and images. Read More.

Facebook Direct Messages can be received or sent from pages in Inbox. Messages are updated almost immediately.

This new feature allows users to respond to direct messages within 7 days of them being sent.

Facebook Messages are available for Enterprise, Business, PRO, and Advanced users.

Replying to Facebook Direct Messages in MavSocial

1. Go to the Social Inbox.
2. Click on the Facebook tab.
3. Select Direct Messages.
4. Click Keep the conversation going on in the right bar.
5. Enter your message and then click the Send button.

Note: Existing users need to refresh their Facebook accounts to give MavSocial permission to receive and send messages.