Adding Notes to Interactions in the Social Inbox

Available for Business, and Enterprise subscriptions.
This feature allows you to add notes to posts, mentions, direct messages, and ad comments in the Social Inbox.

How to add notes in the Social Inbox

1. Navigate to Social Inbox.
   
2. You can see a notes icon beside the Assign icon.
   
3. Click on the notes icon to write notes.
   
4. Enter the note and click on Add button.
   
5. Notes will be added successfully after clicking on Add.
   
6. You can edit the note by clicking on the Edit icon.
   
7. Click on Update after editing the notes.
   
8. Notes will be updated after clicking on the Update button
   

Notes:

1. Only the latest notes can be edited
2. Only the owner of the latest notes edit it
3. Assigned network notes will be visible to all team members irrespective of teams
4. This feature is available for Social Inbox only